DYNAMIC EARTH - VISITOR SERVICES GUIDE
Description
We are looking for friendly, outgoing and enthusiastic staff to work in our 5 star visitor attraction working up to 5 days per week out of 7 days full time, permanent.
These positions are to assist within the exhibition guiding visitors through their journey, presenting factual scientific information whilst engaging with visitors to meet Visit Scotland’s 5 star standards.
Rate of pay: £7.20 per hours rising to £7.50 per hour after a 6 month probationary period.
MAIN DUTIES
• Welcome and orientate guests throughout the tour,
• Present factual information on earth sciences to groups of visitors which accurately represent and brings to life key messages within the exhibition,
• Handle customer enquiries and complaints in an efficient and friendly manner applying a very proactive customer focused approach,
• Maintain a high standard of punctuality and personal appearance,
• Ensure that all public areas are tidy and presentable at all times.
PERSON SPECIFICATION
The ideal candidates will be enthusiastic, warm and friendly, with excellent verbal communication skills and a genuine interest in working with people. A positive attitude is essential plus the ability to keep visitors well informed while adhering to operational procedures. An interest in earth sciences would be an advantage but is not essential.
Previous experience in working and engaging with the public is also advantageous.
Please apply with a covering letter and CV.
Must be available for interview on Saturday the 30July and Sunday the 31 July 2016